Question 1

How do I collect points?

Accepted Answer

Every Moveat you go gives you 100 points and every new Moveat location you visit gives you another 50 points. To earn points from completed Moveats and visited locations, you need to have your tickets added to your Moveat app.

Question 2

Where do I see my points?

Accepted Answer

You see your points in your Moveat app under the tab Profile. After a Moveat, it can take up to 48 hours before your points become visible in the app.

Question 3

How can I use my discounts?

Accepted Answer

Enter your loyalty voucher code and loyalty discount under the link "Use Gift Cards/promo code" when you make your purchase. Please note that we cannot apply your discounts afterwards to already completed purchases.

Question 4

Where do I find my discounts?

Accepted Answer

Your loyalty voucher and loyalty discount can be found in your Moveat app under your profile tab.

Question 5

Can I add previous tickets to the app?

Accepted Answer

Of course! You can add an old ticket up to 3 months after the current Moveat event.

Question 6

Do I get more points if I e.g. have my friends ticket in my app?

Accepted Answer

No, regardless of whether you have one or more tickets for the same Moveat in your app, you only get points corresponding to your own ticket. If you have other people's tickets in your app, you should therefore transfer the tickets to these people so that everyone in your party can credit their Moveat points.

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